Frequently Asked Questions
Everything you need to know about our locally crafted garments.
Where are your products made?
Every piece in our collection is designed and handcrafted in our London-based studio by skilled local artisans.
How long does shipping take within the UK?
Standard shipping typically takes 3-5 business days. We also offer an express delivery option for those who need their items sooner.
Do you offer international shipping?
Yes, we ship our handmade fashion globally. Delivery times vary by destination, typically ranging from 7-14 business days.
What is your return policy?
We accept returns on unworn items with original tags within 28 days of delivery. Please note that bespoke or customized orders are final sale.
How should I care for my handmade garments?
Since our items are made from high-quality natural fibers, we recommend hand washing or using a delicate cold cycle and laying flat to dry.
Can I request a custom size?
We take pride in our craftsmanship. If you require a specific adjustment or custom measurement, please contact our team via the 'Bespoke' page.